Computer Support Technician (2+ Years)

The right team is more than an advantage, it’s a game changer! Come work with a team of professionals dedicated to design excellence at Coffman Engineers.  

At Coffman Engineers, we serve as both prime consultant and sub consultant on projects large and small, including commercial, retail, institutional, government, industrial, and project/construction management. Incorporated in 1979, we have employees in more than 23 locations serving clients across the United States and overseas.

To meet client objectives and to integrate our many disciplines, we can create teams comprised of civil, structural, mechanical, electrical, fire protection, and corrosion control, as well as project/construction managers and professionals in a variety of specialty services. This ability has made us a leader in the engineering and construction communities, and has strengthened our reputation as being progressive, innovative, and a great place to work.

We are looking for a Computer Support Technician with at least two years of experience to join our team in our Los Angeles – Woodland Hills office. The right candidate will have experience in Help Desk support and administration of software such as Microsoft Office 365, Autodesk Products, and Windows 11 Desktop. This person will be comfortable multi-tasking working in a collaborative team environment. The primary task will be desktop support of the LA-OC region consisting of three offices located in Orange County, Downtown Los Angeles, and Woodland Hills. These three offices encompass 86 employees. Some travel will be required to these offices as needed for support. A secondary task will be as needed remote desktop support of other offices.

Compensation and Benefits

• Approximate hourly range of – $28.00 - $34.00 based on experience
• Paid overtime at 1.5 times hourly rate
• Competitive end of year discretionary bonus based on company/team/personal performance
• Hybrid Work Schedule (subject to change)
• 401k with maximum of 5% Contribution Matching for 9% Employee Contribution

Required

• Two plus years of desktop support.
• Experience working with Windows 11.
• Experience prioritizing and managing support tickets and communicating status of issues and high-priority cases to users and management.
• Strong problem-solving skills and a willingness to learn.
• Positive attitude and strong work ethic.
• Work well in a collaborative team environment.
• In office support. The Woodland Hills office currently has a hybrid work schedule. Occasional travel to Downtown or OC is required.

Preferred

• Experience in the A/E/C industry.
• Experience with installing and troubleshooting Autodesk Products.
• Experience working with and deploying Office 365.
• Strong customer service skills.

This position is not eligible for sponsorship. 

No paid interview travel or relocation expenses are offered for this position.

Why You Want To Work Here

Coffman truly focuses on its employees. We support and encourage individually tailored professional and technical advancement as well as personal growth. We offer an excellent salary and comprehensive benefits package (including eligibility for annual discretionary bonuses), a desirable location, and a professional office environment with the opportunity to work with a collaborative team.

Don’t take our word for it. Check out what others are saying:

http://www.glassdoor.com/Reviews/Coffman-Engineers-Reviews-E409809.htm

Coffman At A Glance:

• 47 years in business.
• 850+ employees serving clients throughout the U.S. and overseas from more than 23 locations.
• Multi-discipline engineering services plus corrosion control, commissioning and project/construction management.
• 70+ employees in 9 offices, providing Fire Protection services since 2014.
• #34 Top 80 Engineering Firms, Building Design + Construction, 2022.
• #29 Zweig Group Hot Firm List, Zweig Group, 2021.
• #161 Top 500 Design Firms, Engineering News-Record, 2023.

Applying

You must apply online for this position. If you are unable to complete our online application process, or if you need assistance to do so, let us know so we can provide a reasonable accommodation.

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This position is direct with Coffman Engineers; we are an Equal Opportunity Employer. We do not discriminate on the basis of any status protected under federal, state, or local law.

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www.coffman.com

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