Medical Assistant

Job Title: Medical Assistant

Department: Clinical

Reports to: Clinic Operations/Risk Manager

FLSA Status: Non-Exempt

Prepared by: Human Resources

Last Modified: 05/28/2024, 02/12/2026

Job Summary

We are seeking a dedicated and compassionate Medical Assistant to join our team at UCHC. As a Medical Assistant, you will play a vital role in providing high-quality healthcare services to our patients while ensuring efficient clinic operations.

General Accountabilities

• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in the patient's chart.
• Ensure all related reports, labs and information is filled out and available in patients’ medical records prior to their appointment.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.
• Prepares treatment rooms for patient examinations; Assist physician and physician assistant in exam rooms.
• Disinfects, cleans treatment rooms following patient examinations; Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; Properly disposes of contaminated supplies.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
• Draws blood, removes sutures, changes dressings.
• Prepares treatment rooms for patient examinations.
• Interviews patients to obtain their medical history.
• Records patient medical history, vital statistics, and test results in patient medical files.
• Performs routine screening tests, such as height and weight measurements and blood pressure checks.
• Performs other related duties as assigned or requested.
• The company reserves the right to add or change duties at any time.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Job Qualifications

• Education: High School Diploma or equivalent substitute.
• Experience: 2 years; combined education/experience as substitute for minimum experience.
• Required Certifications and/or Licenses: BLS certification (AHA) required; certification as a medical assistant (CMA) preferred.
• Skills: Experience with EMR, MS Word, Excel, MS outlook.

Skills

• Medication and immunization administration (per scope).
• Assisting with examinations and minor procedures.
• Infection control and sterilization techniques.
• Electronic Medical Records (EMR/EHR) proficiency.
• Accurate clinical documentation.
• Appointment scheduling and patient flow coordination.
• Insurance verification and basic billing knowledge.
• Knowledge of medical terminology.
• HIPAA and OSHA compliance.
• Patient education and discharge instructions.
• Inventory management and supply stocking.
• Strong communication skills.
• Customer service and professionalism.
• Time management and multitasking.
• Team collaboration and adaptability.

Skills: Language

• Bilingual-English/Spanish (required).

Physical Requirement

• Physical effort which may include occasional light lifting to a 25 pound limit, and some bending, stooping or squatting.  Considerable walking may be involved. The ability to sit or stand for extended periods of time is required.
• Flexibility to work in multiple locations throughout the week.  
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be required to travel to all UCHC facilities as needed.
• Occasionally required to sit and walk.
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus.

Work Environment

• Exposure to adverse conditions.
• Exposure to extreme heat.
• Exposure to extreme cold.
• Exposure to wet and/or humid conditions.
• Exposure to moving mechanical parts.
• Exposure to high, precarious places.
• Exposure to fumes or airborne particles.
• Exposure to toxic or caustic chemicals.
• Exposure to outside weather conditions.
• Possible risk of electrical shock
• Exposure to explosives
• Possible risk of radiation and vibration.
• Protective clothing or equipment is required including: gloves, helmets, steel-toed boots, protective eyewear.
• The noise level in the work environment usually is high.

Acknowledgement:

I understand that I may be asked to perform job-related duties not listed in the description and that my duties may change at any time, according to the UCHC needs. Nothing in this position description is intended to create a contract of employment of any type. Employment is strictly on an at-will basis.