Welcoming customers, greet regular guests by name, reading and listening to people to determine beverage preferences, making recommendations, and taking orders
Be knowledgeable of all menu items, their contents and preparation methods in order to accurately respond to customer questions, make menu recommendations and upsell where appropriate
Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers
Checking identification to ensure customers are the legal age to purchase alcohol
Provide responsible service of alcoholic beverages, complying with all local, state, and federal liquor laws and food safety regulations
Taking inventory and ordering supplies to ensure bar and tables are well-stocked
Prepare and serve menu items according to Penthouse recipes and guidelines, using proper equipment and ingredients
Handle multiple customers and tasks in an efficient manner, clean and clear tables
Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Educate self and assist co-workers in understanding basic “bar vocabulary”, i.e., wine and liquor varieties, types of mixed drinks, etc.
Perform all reasonable tasks assigned by management
Maintain positive guest and inter departmental relations at all times.
Be familiar with all hotel services/events / features and local attractions/activities to respond to guest inquiries accurately
Benefits:
Medical, Dental, and Vision Insurance, and more!
Employee Meals and discounts
Flexible and dynamic work environment
Countless opportunities to grow within the company
Follow through with closing duties and assignments.
Must work cohesively with all associates as part of a team.
Keep Management informed of any accidents or problems involving guests or employees.