TLS Case Manager

Under the direction of the Program Manager, the Time Limited Subsidy Case Manager formerly known as Rapid Rehousing Case Manager will provide services to homeless transition aged youth (18-24 years old). The Rapid Rehousing Case Manager will be responsible for assessing needs and connecting youth to housing that is appropriate for their needs. This may include (but not be limited to) crisis/bridge, housing, permanent supportive housing, shared, or general affordable housing. The Rapid Rehousing Case Manager will assist youth in managing their own lives and achieving goals as established in their Individual Action Plan. Provide each youth on case load with referrals for services that includes Mental/Physical Health Provisions, mainstream benefits, education, employment, and vocational training.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Conduct initial intake, needs assessment, and collect the Next Step screening tool to enroll client to the Time Limited Subsidy Program
• Carry case load of maximum of 20 -25 youth.
• Assist clients in determining personal goals and plans to achieve such goals through the development of the Individual Action Plan (IAP), including frequency and duration of any identified support services.
• Conduct face-to-face contact with each client on regular basis: once a week for unhoused clients and a minimum of one home visit once housing is secured.
• Partner with partners to outreach to homeless youth in South Los Angeles.
• Establish and cultivate relationships with landlords and other housing providers to build a portfolio of housing options for clients.
• Coordinate services in the following categories: (a) employment training and education; (b) money management counseling; (c) mental and/or medical health services and (d)legal and benefits counseling.
• Participate in coordinated case conferencing meetings with service providers.
• Develop and facilitate workshops on topics including, money management, life skills (including transportation, training in self-advocacy/community accessibility), achieving independence and other topics as needed.
• Data collection/entry into HMIS & Salesforce database to assemble reports and evaluate program outcomes.
• Maintain client case file for accuracy of all eligibility required documents as per CRCD case filing protocols and procedures.
• Compile and submit monthly service reports to supervisor that track client’s status and the supportive services which have been provided to them.
• Attend all required LAHSA meetings, relevant community meetings and staff development training as assigned.
• Act as a liaison among the Project Manager, the property management company, and the primary mental health provider to facilitate the communication of concerns that could jeopardize the client’s housing.
• Act as a liaison and coordinate linkage to services with numerous public social service agencies and community provider to link clients with employment and education/ training.
• Delivery of services through CRCD’s Client Centered Approach
• Uphold CRCD’s Mission Statement and 5 Year Strategic Plan

QUALIFICATIONS

• 1-2 years’ experience or related work and a Bachelors-level Degree; or an Associates-level Degree and at least 2 years’ experience providing housing-based support services to young people facing multiple barriers to housing stability.
• Experience working with youth experiencing homelessness and housing instability, and/or experience in foster care, probation, mental health systems.
• Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
• Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate. Proficient in Microsoft Office suite required.
• Knowledge of South Los Angeles community & social services resources a plus.
• Background in Mental Health services, Trauma Informed Care, and/or Harm Reduction a plus.
• 1-2 years’ experience or related work and a Bachelors-level Degree; or an Associates-level Degree and at least 2 years’ experience providing housing-based support services to young people facing multiple barriers to housing stability.
• Experience working with youth experiencing homelessness and housing instability, and/or experience in foster care, probation, mental health systems.
• Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.
• Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate. Proficient in Microsoft Office suite required.
• Knowledge of South Los Angeles community & social services resources a plus.
• Background in Mental Health services, Trauma Informed Care, and/or Harm Reduction a plus.
• Working knowledge in data tracking systems and tools.
• Strong organizational skills to manage large caseload, data, and reporting duties.
• Aptitude in decision-making and problem-solving.
• Reliable transportation, valid driver's license, and car insurance as required by law.
• This is not a work from home position. This role reports to the office 5 days a week. 

SALARY RANGE

$50,000-$55,000 annually

BENEFITS

CRCD is in the top 10% for excellent benefits for non-profits with an array of benefits available including:

• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Flexible Spending Account (FSA)
• Short & Long Term Disability
• Accident & Hospital Indemnity
• Whole life insurance with cash benefits
• Identity Theft Protection and Legal Services
• Discount pet insurance through ASPCA
• Generous work/life balance
  

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history and must pass background check conducted by LA County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Veronica Garcia (213) 743-6193.